Privacy Policy

Information We Collect

Personal Information

We may collect personally identifiable information when you:

• Create an account or place an order
• Subscribe to our newsletter or marketing communications
• Contact us via email, phone, or our contact form
• Apply for our Provider or Affiliate programs

This information may include:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party payment processors)

Non-Personal Information

We may automatically collect non-personal information when you visit our Website, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on our Website
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and returns as outlined in our Refund & Consumer Policy
• Communicate with you about your orders, account, or customer service inquiries
• Send marketing and promotional communications (with your consent)
• Improve our Website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations

Cookies and Tracking Technologies

Our Website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain Website features.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share information with trusted third-party service providers who assist us with order fulfillment, payment processing, email delivery, and Website analytics. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete personal data.
• Deletion: Request deletion of your personal data, subject to certain legal exceptions.
• Opt-out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@biopulseusa.com.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Website and Products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.