Refund & Consumer Policy
Last Updated: November 11, 2025
Including our 30-Day Money-Back Guarantee.
Welcome to BioPulse USA, operated by Nahaia Organics LLC. This Refund & Consumer Policy governs your purchase and use of BioPulse Ionic Detox Foot Spa products ("Products") sold in the United States. By purchasing from our website, you agree to this policy along with our Terms & Conditions and Privacy Policy.
30-Day Money-Back Guarantee
We believe in the power of gentle, intelligent detoxification and want you to feel confident in your decision to invest in your health.
Our Promise: Try BioPulse for 30 days. If you're not feeling the difference, we'll refund your full purchase price.
How It Works
- Use your BioPulse Ionic Detox Foot Spa consistently for up to 30 days.
- If you're not satisfied with the results, such as increased energy, clarity, or wellbeing, you may request a refund.
- Return the machine in original, undamaged condition with all components included.
What's Included
Full Refund of Purchase Price
Every dollar back, guaranteed
No Restocking Fees
Zero hidden charges on returns
Simple Return Process
No pressure, no hassle
To initiate a return, email us at support@biopulseusa.com with your order number and reason for return. We will provide return instructions and confirm your refund once the product has been received and inspected.
Purchasing BioPulse Products
All products are sold and fulfilled by Nahaia Organics LLC, the official distributor of BioPulse Ionic Detox Foot Spa in the USA.
Prices & Payment
- All prices are listed in USD.
- Orders are processed securely through our online payment gateway.
- Prices may be updated without prior notice, but confirmed orders will not be affected.
Order Processing & Shipping
- Most orders are processed within 48 hours of receipt.
- Orders placed on weekends or public holidays will be processed the next business day.
- Standard delivery time within the USA is 4-7 business days, depending on location.
- Please allow extra time during peak seasons (e.g., Christmas and holidays).
Delivery Charges
- FREE freight within the USA for all machine package orders.
- Orders under $200 USD for replacement parts may incur a $10 USD shipping fee, depending on weight and location.
Returns & Refunds
Returns are subject to our 30-Day Money-Back Guarantee. Please note:
- Refunds will be issued to the original payment method once the returned item is received and inspected.
- Products must be returned in their original packaging, undamaged, and complete with all accessories.
- Return shipping costs are the customer's responsibility unless the product was damaged upon arrival.
Warranty & Disclaimer
All information and products provided by BioPulse are intended for wellness and relaxation purposes only and are not medical devices. BioPulse products are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before starting any detox, wellness, or frequency-based program, especially if pregnant, nursing, or under medical supervision.
Products are provided "as is." BioPulse makes no express or implied warranties other than those stated in this agreement, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. In no event shall BioPulse or Nahaia Organics LLC be liable for indirect, incidental, or consequential damages arising from product use.
Related Policies
Contact Information
BioPulse USA / Nahaia Organics LLC
Email: support@biopulseusa.com
Website: www.biopulseusa.com